Privacy Policy

Last updated: March 17, 2026

This website (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services. We comply with the Act on the Protection of Personal Information (Japan) and applicable international standards such as the GDPR for users residing in the EU.

1. Information We Collect

Personal data
・Name, email address, and other contact details submitted through forms, comments, or online counseling.
Non-personal data
・Browser type, device information, IP address, and general technical data.
Usage data
・Page views, time spent on pages, referral sources, and behavior analytics collected via cookies and analytics tools.

2. How We Use Your Information

・Respond to inquiries and counseling requests
・Improve website performance, usability, and content
・Send follow-up materials or requested information
・Prevent spam and ensure website security
・Analyze traffic and user behavior to enhance services

3. Email Information in Online Counseling

When you participate in online counseling, we may collect your email address and other contact details to:
・Confirm your appointment or session
・Send follow-up materials or resources
・Provide support or respond to inquiries
・Notify you of updates or changes related to your counseling

Your email information is kept strictly confidential and is never shared with third parties unless required by law or with your explicit consent. You may request deletion of your email data at any time via our contact form.

4. Cookies

We use cookies to enhance your browsing experience and analyze website performance.
Types of cookies we use:
・Essential cookies (site functionality)
・Analytics cookies (Google Analytics)
・Social media or sharing cookies

You may disable cookies in your browser settings. Third-party services may also use cookies according to their own privacy policies.

5. Third-Party Services

We use trusted third-party services, including:
・Google Analytics (GA4) – traffic and behavior analysis
・Akismet – spam protection
・Social media plugins – content sharing

These services may collect data independently. Please refer to their respective privacy policies for details.

6. Data Sharing

We do not sell or share your personal data with third parties except when:
・Required by law
・You have given explicit consent
・Necessary to provide requested services (e.g., email delivery platforms)

7. Data Retention

We retain your data only as long as necessary for the purposes described in this policy. You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:
・Access your personal data
・Request correction or deletion
・Withdraw consent
・Request data portability (GDPR)
・Lodge a complaint with a data protection authority

Please contact us via the contact form for any requests.

9. Data Protection

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

10. Data Storage

Your data may be processed on servers located in Japan or other countries. We ensure that appropriate safeguards are in place for international data transfers.

11. Children’s Privacy

Our services are not intended for individuals under 16 years old. We do not knowingly collect personal data from minors without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

13. Contact

If you have any questions about this Privacy Policy or your data, please contact us via our contact form.